Ciena is a global supplier of telecommunications networking equipment with 5,000 employees that depend on delivering expert customer care to drive success.
Talent Management is central to Ciena’s business priorities in enabling a dynamic training and learning process so that all employees are aligned with business objectives.
Saba Cloud enables Ciena to transform their learning culture with a platform that’s a one stop shop for informal learning and real time social sharing capabilities. They are able to engage with their partners, customers and employees across the platform to provide relevant content on the go. Saba drives collaboration and leadership development across the organizationso that every employee can provide skilled customer care.