Ease of use is critically important. If your workforce cannot easily do what they need to with your learning or talent management system, either they’ll find a work around or just won’t do it, and that means your TMS or LMS isn’t delivering the value it should. A productive, engaging user experience is always top of mind for Saba’s designers and engineers, so we were delighted to hear that new users needed nothing more than a 5 minute video to get up and running with Saba People Cloud. Thanks to Alfredo Iglesias at Kaspersky Lab who related that to us earlier this year at our Customer Summit. (Saba customers can view Alfredo’s presentation from this page in the Saba Customer Community.)
As we close out the spring (well, it’s spring here in the Northern Hemisphere), we’ve tidied up Saba People Cloud (SPC), simplifying a number of workflows and tasks. Arguably the easiest to use learning and talent management platform, learners, managers and administrators will appreciate our streamlined capabilities. Of course, the update includes a number of new capabilities as well. The highlights of the June 14 update:
There’s much more in this release beyond these highlights, including iCalendar support, fine tuning the performance review experience, and an updated group layout, to name a few. To find out more about this update, please read the New Feature Page in the Saba People Cloud Information Center in addition to the information below. The release goes live on June 14.
All SPC users will benefit from our continuing efforts to simplify the user experience. With this release, we’ve revamped the home page, adding a “canvas” that allows you to tailor the experience to your users and your world. You can make announcements to all users, or target personalized messages to specific audiences. We introduced a new calendar icon for quick access to all of your Meetings (and prior session recordings) directly from the main navigation bar. We also reduced the number of buttons to four: the Message Center, Meetings, Bookmarks, and Help. In the main navigation bar, the powerful Browse option is no longer hidden off to the right, it’s front and center.
Course creation is a everyday activity for many Saba customers, so we’ve revised that process to a few simple screens. Once learning administrators have their course content – which can be in many different formats including AICC, SCROM, Tincan, ZIP, Powerpoint, PDF as well as web based videos, blogs and articles, they create a new course by giving it a title, uploading or linking to the content, and then publishing to the catalog. Assign the course by indicating an audience type or adding it to a learning plan. If need be, administrators can assign instructors and resources such as classrooms, and to help with this process, SPC automatically detects conflicts.
One of the areas where learning has changed greatly in the last decade is the incorporation of content from many sources, and, as noted in the previous item, we’ve tuned SPC to allow for quick course creation around web based videos, blogs and other articles. However, by bypassing the learning content development apps, we’re missing an important pedagogical tool – the assessment. With this update, there is no need to leave SPC to create an assessment, as instructors and instructional designers can quickly build assessments on-the-fly while creating courses. Whether you need Multiple Choice, True/False, Yes/No, or All that Apply, Assessments can be given prior, during or after the class. Prior to the class tests can be either a pre-test or to let learners test out of the course. Questions and tests are stored in the Content Library, so they can be shared and edited for easy re-use.
At the end of last year, we introduced tasks to help evaluate On the Job Training (OJT) and other experiential learning situations. Based on the feedback from many of our customers who rely on OJT to improve workforce skills and productivity, we’ve added the ability to group the tasks into checklists. Like the tasks, the checklists can be added to courses and certification programs. Evaluators can be managers, mentors or other designated employees, and while observing the employee, they have the option to not only sign off on completion of each task, they also can rate the learner’s proficiency and add comments.
As an occasional administrator, I am delighted by the new embedded Admin experience. Even better is that once in the admin area, the user experience team has identified the most common tasks and made those readily available. There is also a new administration navigation bar to help move from one area to another.
To make it easier to analyze your learning, performance, and other SPC resident data, we’ve simplified filtering and sorting. Now, when there are a discrete number of values for a certain dimension, all will be displayed. To filter on a variable, you can simply click to include or exclude a particular value. As for sorting, in the report itself, the column headers can now be dragged and dropped to indicate the sorting priority. With this update, we’ve also made access to analytics easier; SPC now allows managers and employees have direct access to the reports they need. There are a new manager dashboard and several new manager reports, covering certifications, content, and usage.
These are just a few of the highlights in Saba People Cloud’s June 14, 2013 update. For more information about these and additional enhancements, please see the New Feature Page in the Saba People Cloud Information Center.