Whitepaper - Ready for 70:20:10? Technology, Tools & Process Considerations

In today’s workplace, employees expect to learn and develop in a more collaborative and social way, relying on experiences and their network to help them succeed. A 70:20:10 approach can help to engage your employees, increase their productivity, and give them access to tools and information so they can respond to changing business conditions with greater agility. This whitepaper, second in a series of three, examines the technology that supports the 70:20:10 approach and puts forward a number of considerations.


  • How social, mobile and collaborative tools and technology support 70:20:10 learning
  • Process implementation: Training needs analysis versus performance analysis
  • A technology and process checklist to help assess your organization’s readiness

About the author

Charles Jennings is a leading thinker and practitioner in learning, development,  and performance. Charles has consulted on and led learning and performance improvement projects for multinational corporations, government agencies, not-for-profits, and other organizations for more than 35 years.