What comes first, a learning culture or the infrastructure that enables it? After a two-year journey to transform staff development at Northwestern University, their learning and organizational development team knows that it’s both. Join this session to learn about the steps taken — including strategic planning and technology support — to connect learning, performance and employee engagement at this renowned institution. With the goal of building on its reputation as a learning-focused employer of choice, the team, led by Samir Desai, implemented a phased approach to creating a talent development roadmap to engage the university’s 7,000 support staff in their career growth. The ambitious program required making a case for learning as an investment, implementing world-class leadership development, reinventing performance management and building a cloud-based technology platform to enable all of this for staff success at scale. The combination of strategy and technology have already yielded impressive results, and important lessons learned.
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Speaker: Samir A. Desai, Executive Director of Learning and Organization Development, Northwestern University