Competencies are a tremendously useful tool for communicating expectations about "how" work gets done.
They also help you define, communicate and develop your organizational culture and competitive differentiators.
While you can use off-the-shelf competency libraries, typically it's best to create your own list of competencies, complete with detailed definitions; this helps your organization communicate more exactly and specifically the behaviors and skills it values and that help it achieve success.
To help you capture these competencies and detailed descriptions, we've created a template that helps you:
- Identify and describe the competencies that are important to your organization's success and to success in various roles.
- Describe what the various levels of demonstration look like to your employees.
- Provide sample feedback text managers can use in performance appraisals or discussions.
- Group these competencies into meaningful categories for easier reference.
We've also provided you with sample content for a competency taken from our competency library to help guide your efforts.
Learn more about how to define competencies and use them to define, communicate and develop your organizational culture and competitive differentiators, see our Competency management center of excellence.