Understanding the requirements of ISO 9001:2008 clause 6.2.2 competency, training, and awareness
This paper is aimed at organizations wishing to learn how to get the most out of ISO 9001:2008 competency training
and awareness (Clause 6.2.2). It explores the intent of the clause, and provides examples for its implementation. In
addition there are insights into what to consider in a Talent Management System that will support your quality
system. Evaluating and choosing a Talent Management system in the context of the ISO 9001 standard will help you to
meet many ISO requirements including competency requirements and an infrastructure to reduce the time required for
HR to support the organization and respond to the auditor's onsite visit. Discover talent management with integrated
competency libraries, read about Halogen's content offering.
About the Author
Lorri Hunt is the owner and president of Lorri Hunt & Associates Inc. She has
fourteen years of experience in implementing quality management systems in
diverse businesses such as Honeywell, the Department of Energy, and small
businesses. She is an active member of the U. S. Technical Advisory Group to
ISO Technical Committee 176. She serves as the chair for the United States
group responsible for developing consensus positions related to ISO 9001 and
9004. She also served as the international Deputy Task Group Leader to the
amendment to ISO 9001:2008.
Find Everything you Need to Know About Qualifying for ISO 9001:2008 Clause 6.2.2:
Determining Necessary Employee Competencies
How to Identify Competencies
Process for Implementing Competencies
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