Resources Case Studies Virgin Money Enriches the Employee Experience with Saba Cloud

Case Studies

Virgin Money Enriches the Employee Experience with Saba Cloud


Overview

Virgin Money offers financial products to customers across the UK. It is one of the best-rated retail banks for customer satisfaction with a Net Promoter Score (NPS) of +40 in 2017. Virgin Money's business ambition is to make 'everyone better off' and this philosophy extends to giving its employees the best possible experience at work.

Business Challenge

Virgin Money needed to replace its legacy talent management solution with a platform that would transform the working lives of its 3,200 employees. It sought a solution that would support it fully in achieving regulatory compliance, improve visibility through robust reporting capabilities, and facilitate performance management. Virgin Money implemented a cloud-based Saba solution to provide flexible, mobile learning delivery and performance management.

Business Benefits

  • Achieve and maintain regulatory compliance by more easily tracking and reporting on compliance-based training
  • Enable the organisation to more easily identify high performers
  • Develop the soft skills and behaviours necessary to drive the success of the digital business
  • Drive talent mobility and knowledge sharing across the organisation
  • Improve employee engagement and retention by capturing real-time employee feedback on learning and development initiatives

Downloadable Assets

Virgin Money

Virgin Money needed to replace its legacy talent management solution with a platform that would transform the working lives of its 3,200 employees.

Virgin Money

Virgin Money needed to replace its legacy talent management solution with a platform that would transform the working lives of its 3,200 employees.

Virgin Money

Virgin Money needed to replace its legacy talent management solution with a platform that would transform the working lives of its 3,200 employees.


"We wanted to create an environment for our staff to perform and learn at the same time. Saba allows us to do that providing a huge amount of business intelligence, whilst helping us to identify trends and top talent. It's truly a powerful performance management tool."
— Virgin Money


Industry:

Financial


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