Virgin Money offers financial products to customers across the UK. It is one of the best-rated retail banks for customer satisfaction with a Net Promoter Score (NPS) of +40 in 2017. Virgin Money's business ambition is to make 'everyone better off' and this philosophy extends to giving its employees the best possible experience at work.
Virgin Money needed to replace its legacy talent management solution with a platform that would transform the working lives of its 3,200 employees. It sought a solution that would support it fully in achieving regulatory compliance, improve visibility through robust reporting capabilities, and facilitate performance management. Virgin Money implemented a cloud-based Saba solution to provide flexible, mobile learning delivery and performance management.
- Achieve and maintain regulatory compliance by more easily tracking and reporting on compliance-based training
- Enable the organisation to more easily identify high performers
- Develop the soft skills and behaviours necessary to drive the success of the digital business
- Drive talent mobility and knowledge sharing across the organisation
- Improve employee engagement and retention by capturing real-time employee feedback on learning and development initiatives