Case Studies

Northern Health


Northern Health delivers healthcare to more than 300,000 people in a half-million-square-mile area in northern British Columbia, Canada. The organization is made up of more than two dozen acute care facilities, 14 long term care facilities, public health units, and offices providing specialized services. Learn how they use Saba to inform their new organizational planning after merging 40 independent healthcare facilities.

Business Challenge

Northern Health was formed by merging together 40 independent healthcare facilities to provide these locations with central governance, planning, and communication. The desired structure also allowed individual facilities to maintain local operating and decision-making autonomy. As a newly formed public healthcare organization with more than 7,000 employees and an annual budget of $521 million, it had to ensure effective management of its converged workforce by instituting an efficient organizational structure. They needed an intelligent organizational charting system to serve as a platform for workforce and structural planning.

Business Benefits

  • Improves data and structural accuracy, while dramatically improved communication across the organization with intelligent organization charts
  • Functions as a self-service directory where employees get answers quickly about reporting relationships, employee locations, and contact information
  • Provides a platform for effective central governance, planning, and communication of its new organizational structure
  • Identifies and eliminates all problems with HR data



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