News & Media News Saba Survey Reveals U.S. Businesses Are Running Blind on Employee Management

Saba Survey Reveals U.S. Businesses Are Running Blind on Employee Management

Tuesday, October 4, 2016

HR Technology Conference & Expo, Chicago, IL - October 4, 2016 - Saba, a global leader in cloud-based intelligent talent management solutions, today announced findings of an independent survey that illustrate how businesses are not in tune with their employees' perceptions of engagement, training and career development. Completed in August 2016 by 1,200 HR managers and employees in the U.S., the online Saba survey indicated the need for consistent employee feedback across age groups and genders in order to gain an accurate measure of engagement across the entire organization. It also confirms the need for continuous feedback to gain early warning of gaps between the perception and reality of the effectiveness of training and development programs.

When No One is Asking, How Can You Hear Me?
The survey indicated that companies do not have continuous channels for engagement and feedback because the majority of employees are rarely asked for their feedback - less than a few times a year.

Based on these statistics and anomalies in engagement, it's understandable why more than half of HR leaders (51 percent) and employees (52 percent) believe their organizations do not have a good employee feedback process.

Practice Makes Perfect?
While all survey respondents agreed that their companies are falling short on providing access to effective training, what was most surprising is the disparity between their responses.

These gaps in perception are directly related to companies not having channels for continuous feedback. If companies are not in tune with their employees, it is extremely difficult for them to offer effective programs that will improve their employees' professional development.

The Millennial Surprise
Training affects employee retention.

"While most organizations will agree that talent is their most important asset, the Saba survey highlights the struggle many have in effectively engaging, assessing and developing their people," said Theresa Damato, VP of Global Marketing at Saba. "Organizations need to focus on the critical role continuous development plays in employee engagement and retention. They also need to find new ways to improve effectiveness of talent programs through more frequent and consistent feedback channels. This will not only improve engagement, it will also create a clear and direct line of sight between talent management programs and individual and organizational performance."

To learn about Saba's approach to connecting continuous feedback with "hot spot" analysis and actions within a unified talent management solution, see today's related news on the launch of Saba Pulse 360.

Survey Methodology

This independent survey was conducted online, between August 4 and August 11, 2016, reaching N=900 HR Execs and N=900 Employees. Among the HR Execs, N=600 were located in the US, and N=300 were located in the UK. Respondents had to say they were currently in a management or decision-making role responsible for HR and/or learning and development in their organization. Among the employees, N=600 were located in the US, and N=300 were located in the UK. Respondents had to say they were full-time employees and that they did not work within the human resources field.

To learn more about the Saba survey, click here.

Saba delivers a cloud-based intelligent talent management solution used by leading organizations worldwide to hire, develop, engage and inspire their people. With machine learning at its core, Saba Cloud offers proactive, personalized recommendations on candidates, connections and content to help employees and businesses lead and succeed. It is purpose-built on a highly scalable platform that exceeds industry security and reliability standards. Saba has more than 31 million users and 2,200 customers across 195 countries and 37 languages. Learn more about intelligent talent management at