It all starts with a bright idea. By acquiring a learning management system (LMS), you see an opportunity to make a positive change within your organization. To transform your idea into reality will require money, hard work, and acceptance of a new initiative.
So you take the elevator up to the top floor, walk down a long hallway to the spacious corner office occupied by the key decision-maker you need to influence. She listens patiently to your idea and then says “thank you. Keep up the good work."
You leave her office feeling pretty smug. You're playing in the big leagues now. Days, then weeks go by and you slowly realize that your bright idea may not be implemented. You hang out at the water cooler and ask whether anyone has heard of your bright idea. No one has.
What went wrong?