Témoinage Client - FlightCar

Aperçu

Learn how FlightCar, a high-growth company with a disruptive, “sharing economy” approach to the rental car business, taps Saba to ensure a consistent, excellent customer experience across 15 locations.

Défi métier

Hot new start-up needed to scale its team to meet explosive demand for its business that rents out travelers’ cars while they are out-of-town, returning them with a unique experience including a full tank of gas, a wash and a “paycheck.”

Avantages métier

Easy iPad access to bite-sized company training enabled FlightCar to quadruple its staff in eight months while:

  • enhancing the customer experience  
  • boosting customer satisfaction to 3X industry average for the rental car business