Description: Many organizations spend up to 90% of their training budget on 10% of an employee’s [formal] learning. Hear how Guitar Center upgraded their LMS to an interactive talent management platform in 2014 and spent a little more on informal learning instead. Learn how they’re harnessing the power of 11,000+ employees to share knowledge, experience and best practices. Discuss what happens when all 11,000+ employees can host their own webinars and virtual classrooms.
Can employees really learn through passive and social means?
Company Bio: Guitar Center is the world’s largest retailer of guitars, amplifiers, drums, and keyboards, and recording, live sound, DJ and lighting equipment, with more than 260 stores across the U.S. 2014 marks the milestone 50th anniversary of the Guitar Center brand as we continue to help people make music from coast to coast. In addition, the Music & Arts division operates more than 120 stores specializing in band instruments for sale and rental, serving teachers, band directors, college professors and students since 1952. With an unrivaled in-store experience and passionate commitment to making gear easy-to-buy, Guitar Center is all about enabling musicians and non-musicians alike to experience the almost indescribable joy that comes from playing an instrument. All we sell is the greatest feeling on earth.
Speaker Bio: Chris Salles is the Director of eLearning at Guitar Center University at Guitar Center. Chris formally served as Director of Store Labor at Guitar Center and implemented their workforce management solution, winning a Best in Class WFM award from Constellation Research and a President’s Award from Guitar Center in the process. Chris recently implemented the Saba Cloud product at Guitar Center, which already has employees engaged and connecting like never before.