Janice Love From Swope Health Services Talks "Selfies" at ASHHRA

by Nathaniel Plamondon | Posted | Performance Management

Janice Love From Swope Health Services Talks "Selfies" at ASHHRA

The American Society for Healthcare Human Resources Administration (ASHHRA) Annual Conference is less than a week away, and if you're planning on going you can expect to learn a lot from HR experts in the healthcare industry and build a great network.

One of Halogen's customers is speaking at the ASHHRA Annual Conference about the power of writing "selfies". Janice Love, Director of Learning and Development for Swope Health Services will be presenting a case study at the conference about her organization's approach to self-appraisals (selfies) and the impact the process has had on improving communication between managers and employees.

Janice Love

Janice is a dedicated senior level HR professional with over a decade of experience working in the health care industry. She has experience leading initiatives across key areas of healthcare operations such as behavioral health, compliance, workforce planning, performance management, and employee learning and development. We caught up with Janice to get a sneak preview of her presentation and what she's looking forward to at the conference.

What will your session be about?

My session is called "But First, Let's All Do A Selfie!"

The annual performance appraisal has traditionally been one of the most dreaded processes for both managers and employees. Managers often struggle to remember what each of their team members did during the year. Employees fear evaluations because they don't feel like they have a voice or an opportunity to provide feedback regarding their performance. The evaluation process can be less painful when employees are given the opportunity to evaluate themselves and their performance through self-evaluations (selfies).

For the first time, over 480 employees were encouraged to complete "selfies" as part of the organization's performance management process. The impact was immediate. Employees now have an active role to play during the performance appraisal process, which increased engagement and excitement around the appraisal process.

Today, our appraisals have a 100% on-time completion rate.

Employees can be trained on the value and reasons for doing a good job on their self-evaluation. It's important to teach them how to document their achievements and strengths without feeling like they are being too braggadocios. When employees are given the opportunity to have an open dialogue on their strengths, accomplishments and areas for improvement, the results can lead to improved communication between managers and employees, a clearer understanding of how an employee's work contributes to the organization's success, and ultimately improve employee engagement and job satisfaction.

What can people expect to learn/take away from your session?

Attendees will learn the importance of including the self-evaluation in the performance management process. In addition, they will learn how to successfully launch and train staff on how to complete self-appraisals in a way that is fun and encourages conversation between managers and employees.

What else are you looking forward to at ASHHRA?

Many of the conferences I attend do not have healthcare professionals in attendance, so I am looking forward to networking with other HR professionals in the healthcare field. This will be my first time going to ASHHRA's Annual Conference so I am looking forward to picking up as much knowledge as I can from some of the experts.

See Janice Love present at ASHHRA

Want to learn more about the value of self-appraisals in healthcare? Go see Janice's presentation at #ASHHRA16.


Gaylord Texan Resort & Convention Center
Grapevine, Texas


Tuesday, September 27, 2016
8:00am - 9:00am

Learn More:

Visit the ASHHRA Annual Conference website.

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