Is the learning and development process in your organization a chore? Your outdated learning management system (LMS) could be to blame.
And you wouldn't be alone. Research from Brandon Hall Group shows that 44% of companies are actively looking to replace their LMS.
But how do you shop for learning software? It's not like you can just pick up a copy of Consumer Reports or check out the reviews on Amazon. And even if you could, every organization is so unique. There's never a one-size-fits-all solution.
So, we tapped David Wentworth, Senior Learning Analyst at Brandon Hall Group, to teach us exactly what we need to know when looking at the LMS landscape. He'll be hosting a webinar on October 4th, alongside Saba's own Caitlin Bigsby, talking about what goes into an LMS purchasing decision.
I sat down with David to chat about what he'll be talking about in the webinar, what L&D success looks like and how organizations should look to the future when developing their strategies.
First, we know you'll be talking about outdated LMS's in your upcoming webinar. What exactly are some of the shortcomings of outdated LMS's and how do they affect organizational performance?
DW: One of the biggest challenges is the user experience. An outdated, hard to navigate interface makes learning a chore before people even get into the content, and reduces adoption, engagement and success with most learning material. Beyond that, more traditional platforms simply aren't meeting learners at their point of need. These systems dictate when and how people should learn, rather than helping them learn in ways that are natural and impactful to them.
You recently wrote in Training Magazine that fewer organizations are deploying an LMS than before. If they're on the way out, why do organizations need to be concerned with updating their existing LMS?
DW: Many companies are finding alternative learning solutions that are meeting their needs, but for others they require the core functionality of a true LMS. Despite the emergence of new technologies, organizations are still going to deliver most of their learning via ILT and some form of eLearning. These companies need solutions that not only have the capability to deliver a more modern learning experience, but can also manage, track and measure learning - especially when compliance and certification are critical factors.
I understand you'll be talking organizations needing to future-proof their LMS's. Exactly what do organizations need to be future-proofing against?
DW: Companies need to future proof against themselves. Too often organizations make technology decisions based on an immediate need or challenge, with no line of sight as to how the needs of the business may change in the future. The ability to meet future needs was the lowest ranked item for LMS satisfaction in our research. Investing in a platform that is flexible, scalable, and able to deliver multiple experiences can help mitigate challenges brought about by future shifts in the business.
We know you'll also be talking about how to connect learning and development to business performance. I imagine measurement must be crucial to that process. How exactly are organizations finding success in measuring workplace learning?
DW: Measurement is critical, but we have to measure the right things. Keeping track of how many people finished a course or how much they liked a class will never tell you what impact that learning has on the business. In our research, we find that high-performing companies are far more likely to focus on metrics such as employee engagement, team effectiveness, employee retention and revenue growth than their lower-performing counterparts. These types of metrics need to be built into the learning from the beginning. Waiting until the learning is completed is simply too late, which is why so many companies fall back on measuring completions and smile sheets.
Check out the webinar!
Watch the archived version of David's webinar, "R.I.P. Outdated LMS: Make Way for Modern Learning."