The digital future is here, and the constantly evolving business environment is changing the way we work and create value for our organizations. With constant change as the norm, what can organizations do to help their people thrive in the digital age?
The truth is, the biggest challenge of digital transformation isn't technology adoption.
Digitally mature organizations are comfortable with change
When it comes to digital transformation there is an inclination to focus on the sweeping changes to technology and businesses processes. While success in these areas is critical, coming of age digitally actually requires a stronger focus on how to adapt versus what we're adapting to.
And this means helping your people get comfortable with change. Because the new digital workplace is placing demands on your people that require them to be able to respond quickly to shifting priorities, collaborate in more matrix-structured teams and be comfortable with experimentation and iteration.
If constant change is the new norm, then you need to support employees in developing skills that help them to adapt. A critical step is to create a learning-focused culture.
Why a learning-focused culture can help you thrive in the age of digital disruption
In the digital age, learning is tightly linked to ongoing processes and is increasingly self-directed. Learning is continuous and delivered to your people in smaller portions at the time of need.
This approach to learning makes sense when you consider how quickly employees are expected to adopt digital skills. A recent Deloitte Insights report shows that 90% of survey respondents report needing to update their skills at least yearly. In other words, continually, to do their job effectively.
This focus on retooling workforces for the future has pushed learning & development teams to adapt as well. We've seen an acceleration in the move from in-person, instructor-led training (ILT) to eLearning programs, as well as aggregation of informal and formal training in learning management systems (LMS) and learning experience platforms (LXP).
Mobile learning and on-demand eLearning is also on the rise. With the right eLearning catalog of courses and the right LMS, an organization can develop a culture of learning to foster agility amongst its workforce to better face digital disruption.
Focus less on technology and more on the employee relationship
Fundamentally, supporting people through change is about getting your employees to behave differently. To adopt a growth mindset and to understand the new and evolving ways in which work gets done.
To support this kind of culture, your organization needs to:
- Create space for employees to spend time on learning and development
- Include learning discussions as part of regular 1:1 conversations
- Document employee progress towards goals
- Coach employees on how they can apply their learning to their day-to-day activities
- Solicit feedback from others to ensure employees are applying their skills
- Help employees link their new skills to business objectives
- Motivate employees to continuously develop new skills
Adopting these modern talent development practices can support higher employee engagement and retention, as well as help build a more agile and higher performing organization. For more on how to create a learning-focused culture download the ebook: Modernizing Corporate Learning - The Time Is NOW
This post is the third in a series of articles about digital disruption, published in partnership with OpenSesame. Access the other articles in the series here: