In hospitals, health care centers and long-term care facilities, competency assessments help verify that clinical staff has the skills needed to perform their jobs effectively and deliver quality patient care.
To deliver on that promise, both managers and employees need to clearly understand their individual accountabilities in the competency assessment process.
Equally important is the need to identify what can get in the way of fostering this accountability.
On August 9th, join Donna Wright, author of “The Ultimate Guide to Competency Assessment in Healthcare”, for a complimentary webinar as she reveals best practices for instituting better accountability in your competency assessment program.
In this one-hour presentation, Donna will:
- Define employee and manager accountabilities in competency assessment.
- Discuss the overall model of accountability that makes competency assessment successful.
- Identify ways to communicate and document this accountability through the forms and tools used.
- Discuss ways to follow-up with competency deficits and identify what gets in the way.
Presenter: Donna Wright, RN, MS, Consultant, Creative Health Care Management
Date: August 9, 2012 at 2 p.m. ET
If you’re looking to improve the competency assessment process in your organization, join us for this webinar to learn best practices in driving manager and employee accountability.
About Donna Wright
Donna is currently a consultant with Creative Health Care Management. She excels at helping health care organizations create valuable competency and staff development programs for all departments. Donna has published several books and articles on creative educational strategies, self-directed learning, and employee validation. She earned her Master’s degree from the University of Minnesota. Donna has served as President of the National Nursing Staff Development Organization and is a recipient of that organization’s Promoting Excellence in Consultation award.