Manage@Work complements your Saba Cloud solution with a portfolio of services designed to drive maximum value from your Saba investment. Manage@Work gives you access to Saba expertise that can deliver expert advice when you need it, help administer your system, produce and mange your events and provide premium data services supporting the continuous improvement of your Saba Cloud solution.
The following expertise is part of Manage@Work:
End-User Support. Saba End-User Support provides a fully managed service desk with live agents and tools to deliver fast, expert answers to your end-users’ questions so they can get their work done quickly. By taking advantage of Saba End-User Support, you can efficiently deliver high service levels along with a consistent and fun experience for users.
System Administration. Your system administrators have a lot going on and will welcome the ability to leverage our expertise to manage their Saba deployment. Our experts will handle some or all of the administration activities across the Saba platform including Learning, Performance, and Talent modules.
Saba Validated Environment Service. Efficiently maintain regulatory compliance for your Saba Cloud environment. Saba takes on the burden of validating and documenting regulated companies’ environments and maintains subsequent change tracking records according to regulatory guidelines.
Saba Application Management Service. Take advantage of application services and staff augmentation based on your specific on- or off-site needs at a fixed fee. Add a group of committed Saba experts to your extended team and get end-to-end support and advice at every step of the way.