Case Study - Guitar Center


Get a glimpse of how Saba is helping Guitar Center rock its employee engagement with cool social collaboration at the heart of its Talent Management strategy.

Business Challenge

To stay competitive, Guitar Center has to ensure its retail store employees deliver on their tagline: the greatest experience on earth. They chose Saba to help connect 13,000 staff members nationwide for easy collaboration on products and musical services.  In turn, that social hub is proving to be a difference-maker across all of the company’s talent management initiatives from hiring to retaining and compensating its creative staff.

Business Benefits

  • Central platform to deliver learning content consistent with Guitar Center’s “vibe”
  • Great ad-hoc video access to anyone in the business
  • Always-on access to bite-sized learning
  • Better customer service through better access to expertise
  • Social hub to drive 1:1 and crowdsourced learning, feedback, recommendations, succession and assessments.