Your customers demand a fast response. Get them quick answers with a Saba customer community platform. You can post support documents and videos, and hold forums where your technical experts can efficiently address customer inquiries in a living FAQ. Let customers ask questions and learn from each other in your social community. You’ll also be able to uncover new opportunities and gather input for new products, helping you stay ahead of your competitors.
Organize your customer community by product or by customer type or both — Saba's easy-to-create web pages and dynamic web structure can accommodate your needs.
Add social discussions wherever needed and follow the ones of interest with a single click. Also, you can easily refer discussions to subject-matter experts in your social customer community.
Use the chat feature of the social community software to help customers in real time. In a click, escalate to a fully interactive online meeting to solve problems right away.
Use Saba People Cloud to roll out new products and gather feedback with social web meetings. These online meetings can be recorded and automatically loaded into the customer community platform so others can view them at their convenience.
Search will index everything in the social community, including posted documents, comments, and discussions, so if the answer is there, customers can easily find it.
Keep customer satisfaction high with quick responses via the Saba People Cloud mobile clients for iOS and Android devices.
Questions? Call us at 1-877-722-2101
Please fill in the form to receive a tailored quote to suit your business needs, and a Saba specialist will contact you within 24 hours.
Who We Are
As a leader in talent management, Saba Software provides an intelligent cloud-based solution to improve employee engagement, productivity and business results.
Saba Customer Success Highlights