Support@Work℠

Support at Work

Saba Customer Support is central to our Expertise@Work methodology. Our team of experts will help you each step of the way and we will continue to be available to quickly resolve any issues that may arise after your solution rolls out.

We understand that each customer has unique needs. Our variety of services and support offerings are specifically designed to allow you the ability to create a support solution that meets your needs to ensure a great return of your investment in Saba solutions.

The following expertise is part of Support@Work℠.

Team

Saba Standard Support Services

Expertise Manager Expertise Manager. We engage with you through an Expertise Manager who works with you for the life of our relationship to ensure you have access to all of the expertise you need, when you need it. Your Expertise Manager is your single point of contact.
Adoption Accelerator Adoption Accelerator. During the last week of your success package, you will be assigned an Adoption Accelerator to help you be successful in the roll out of your Saba services. Your Adoption Accelerator will answer all your questions for the first 30 days after your success package is completed.
Support Portal

Saba Support Portal. The Saba Support Portal is the place to get quick answers to pressing problems - search our Product Documentation and Knowledge Base articles. Here you can also watch training videos and log support tickets.

Saba Support Portal

Customer Community

Saba Online Community. Join one of largest communities of Learning and HR Professionals, where you can connect with your peers and the Saba team to discuss best practices, industry trends, and product direction.

Access the Saba Online Community

Online Events

Saba Online Events. Keep abreast of trends and innovations with Saba and industry thought leaders.

Register for a Saba Event

24x7 Support

24 x 7 x 365 Phone and web support. Sometimes talking through a problem is the most efficient way to resolve an issue, so give us a call, day or night. Our experts are here to help, around the world in multiple languages.

Contact support through the Saba Support Portal

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Please fill in the form to receive a tailored quote to suit your business needs, and a Saba specialist will contact you within 24 hours.

Who We Are

As a leader in talent management, Saba Software provides an intelligent cloud-based solution to improve employee engagement, productivity and business results.

Saba Customer Success Highlights

  • Increased retention of key employees 50% to 60%
  • Accelerated innovation and speed
  • Increased sales 20% to 30%
  • Improved customer satisfaction

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