Saba Optimization Services

Saba optimization services help you continuously see the most value and return on investment from your Saba solutions by focusing on optimizing system usage and adoption and providing unique, value-added services.

You have the option to let Saba take care of a variety of day-to-day activities, such as application administration or end-user support, freeing up your team to focus on more important business. And when you just need a bit of advice, we offer you quick access to a Saba solution expert to guide you.

Optimize

Application Managed Service

Saba Application Managed Service

Take advantage of application services and staff augmentation based on your specific on- or off-site needs at a fixed monthly fee. Add a group of committed Saba experts to your extended team and get end-to-end support and advice at every step of the way.

End-User Support

End-User Support

Receive direct support for your end-users who have questions about any aspect of your Saba solution with Saba’s trained services personnel through Saba End-User Support. Learn more

DSE

Designated Support Engineer (DSE)

Maintain a single point of contact for all case investigation, diagnosis, root cause analysis and resolution. Your DSE is a highly technically skilled professional who understands a broad range of Saba modules, the technology stacks on which they run and your unique environment. He or she will proactively work to resolve all cases as they arise, as well as provide guidance on future upgrades.

CSM

Client Services Manager (CSM)

Gain convergence and coordination of all of your operational interactions and strategic initiatives with Saba. The CSM serves in both an escalation and a proactive planning role, acting as your Saba ombudsman and advocate to create an overarching support plan and to address all issues and case escalations associated with Saba product quality, support and service delivery.

Premium Support

Saba Premium Support

Work with a designated team of Saba support professionals focused on maintaining Saba system stability, as well as continuity for your business. For mission-critical operations, Premium Support ensures that a team of Saba experts is on call 24x7x365 to mitigate the costly effects of downtime.

LMSDirect

Saba LMSDirect®

Use the efficiency of the Saba Cloud to let Saba’s experts take care of day-to-day tasks like catalog management, content and curriculum management, user management, and learning assignments or registrations so that your team can focus their energies on the core needs of your business.

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Environment Managed Service

Saba Validated Environment Managed Service

Efficiently maintain compliance for your Saba Enterprise Cloud SaaS environments. Saba takes on the burden of validating and documenting regulated companies’ environments and maintains subsequent change tracking records.

OnDemand

Saba Consulting OnDemand

Attain quick access to a Saba consultant — just when you need it. With this prepaid service, you are never far away from answers to “how to” questions or best-practice advice for planned enhancements. Learn more

University

Saba University Passport

Get one year of unlimited access to the public training and resources needed for day-to-day success with Saba University Passport. Make it easy and cost-effective to bring new users into your system and to drive the continuous learning that leads to higher productivity and better business decisions.

Meeting and Event Management

Saba Meeting/ Event Management

Tap into expert support and moderation for critical online meetings and events. By letting the team of Saba Meeting specialists take care of all of the technical and administrative details, you can focus on generating the content and creating interactions that will make your event a success. Click here to request service

Request for Proposal

Saba Demo

Questions? Call us at 1-877-722-2101

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Get a Price Quote

Please fill in the form to receive a tailored quote to suit your business needs, and a Saba specialist will contact you within 24 hours.

Who We Are

As a leader in talent management, Saba Software provides an intelligent cloud-based solution to improve employee engagement, productivity and business results.

Saba Customer Success Highlights

  • Increased retention of key employees 50% to 60%
  • Accelerated innovation and speed
  • Increased sales 20% to 30%
  • Improved customer satisfaction

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