Identifying, recruiting, developing, and retaining top talent are at the top of the list of organizational priorities.  But human resources executives often struggle in determining the metrics that should be used to assess the performance of these initiatives. These metrics are vital for two reasons:  they are necessary for the program champion to gain senior management buy-in and support, and they are used to monitor the success of the program and allow visibility into whether it is working as intended.

This report presents the metrics or Key Performance Indicators (KPI) most commonly used by the organizations that achieved Aberdeen’s Best-in-Class designation.  Best-in-Class performers in each respective study consisted of the top 20% of all organizations surveyed that achieved year-over-year performance improvement across a myriad of KPIs that are specific to that element of talent management.

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