| Saba Social
Details
Connecting People to Expertise
By making expertise easy to capture and discover, organizations and help accelerate innovation, improve productivity and facilitate learning.
Saba Social enables people across the enterprise to connect to the expertise that makes them successful. It gives experts tools to contribute their knowledge with minimal hassle and facilitates the most meaningful interactions by providing users with the full context of a rich people profile built through both formal and informal people processes.
Benefit |
Features |
Innovate faster by tapping into “hidden” experts throughout the enterprise |
- Rich people profiles
- Form connections to trusted advisors throughout the enterprise
- Easy-to-use tools for knowledge contribution
- One-click publishing of Saba Centra recordings
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Increase productivity by having answers available when people need them |
- Comprehensive set of social software tools: blogs, wikis, discussion boards, social network management
- Robust search capabilities, aggregating formal and informal knowledge assets and experts
- Embedded real-time collaboration, including presence and Web conferencing
- Communities of practice automatically created around job functions, cross-functional initiatives, required skills, and more
- Community governance, including ratings, flagging, and tagging
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Increase your people’s confidence in your experts by infusing answers with valuable information from formally assessed competencies and job roles |
- Unified user profile that incorporates information captured from formal people processes
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Improve executive visibility across and down the organization to uncover the best ideas and the best talent |
- Visibility into the community-assessed value of informal contributions
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Extend the Value of Formal Learning Initiatives
The U.S. Department of Labor estimates that 70 percent of learning occurs through informal interactions. Is your organization getting their full benefit?
Saba Social represents the next evolution of blended learning — an environment where learners have all of the tools they need to learn and collaborate in one place. In this new paradigm, learners will participate in the learning process by providing and sharing information with each other, and through their collective efforts they will make that information increasingly useful and relevant to each other. Learners get the answers they need faster, driving significantly higher productivity. And the organization gets exponential value by capturing information that would otherwise be lost and making it available for others to use.
Benefit |
Features |
Tap into the power of peer-to-peer learning and knowledge exchange |
- Rich people profiles that facilitate more meaningful interactions
- Form connections to trusted advisors throughout the enterprise
- Robust search capabilities, aggregating formal and informal knowledge assets and experts
- Embedded real-time collaboration, including presence and Web conferencing
- Communities of practice automatically created around courses, competencies, certifications, and more
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Eliminate barriers to capturing information so that it does not leave your organization |
- Comprehensive set of social software tools: blogs, wikis, discussion boards, social network management
- Easy-to-use tools for knowledge contribution,
- One-click publishing of Saba Centra recordings
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Validate your experts by tapping into the information that’s already available through certification programs and competency frameworks |
- Unified user profile that incorporates information captured from job roles, certification programs, competency frameworks, and more
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Improve return on investment for learning by let ting your employees, customers, and partners help you identify the most relevant and most effective learning programs |
- Ratings, rankings, tagging, and flagging
- Visibility into the community-assessed value of all learning assets
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Turn Tactical Web Conferencing Into Strategic Collaboration
Web conferencing tools typically have typically operated in a meeting-centric model, where knowledge is shared at a specific time and rarely reaches any further than the meeting participants.
Working together with Saba Centra, Saba Social introduces a new paradigm for Web conferencing. This combined enterprise social networking solution provides Web conferencing users with a full context of meeting participants’ knowledge and interests, their separate and shared roles, and their experience. And, it extends the value of Web conferencing eMeetings by making recorded sessions highly accessible and seamlessly moving real-time conversations into an asynchronous format.
Benefit |
Features |
Extend the value of your Web conferencing experience |
- Instant access to Web conferencing from areas where your people already interact online
- Move conversations from a Web conferencing session into an asynchronous format with team spaces and communities of practice
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| Improve meeting productivity |
- Full access to a rich personal profile — skills, job experience, education, and interests — of all meeting attendees
- Find experts and bring them into a meeting on-the-fly
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Build powerful social networks dynamically by creating meaningful and lasting connections between people during sessions and afterward |
- Form connections to trusted advisors throughout the enterprise
- Meet instantly with presence detection and convenient access to Saba Centra functionality
- Comprehensive set of social software tools: blogs, wikis, discussion boards, social network management
- Share information in public and private communities
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Get more value from Web conferencing by enabling users to quickly and easily create, discover, rate, and share recordings |
- One-click publishing of Saba Centra recordings to a searchable knowledge repository
- Extensive sorting and filtering of search results
- Ratings, rankings, tagging, and flagging of Saba Centra recordings
- Visibility into the community-assessed value of all knowledge assets
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Extend Your Talent Management Initiatives to Informal People Processes
Informal contributions are at the core of how work gets done in organizations, but they are rarely visible to management or considered during performance reviews and other formal people processes.
Saba Social gives organizations an unprecedented level of knowledge about their talent, which translates into better agility to respond to a changing business environment. Management can look at who are the most valuable contributors and where knowledge lies. HR executives have new insight into the value and potential of their workforce, providing new ways to identify star performers who should be rewarded and new ways to groom future leaders.
Benefit |
Features |
Innovate faster by tapping into “hidden” experts throughout the enterprise |
- Rich people profiles
- Form connections to trusted advisors throughout the enterprise
- Easy-to-use tools for knowledge contribution
- One-click publishing of Saba Centra recordings
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Attract and retain the best talent |
- Create the connected corporate community in which people want to work
- Give workers a comprehensive set of social software tools to find the answers they need: blogs, wikis, discussion boards, social network management
- Embedded real-time collaboration, including presence and Web conferencing
- Communities of practice automatically created around job functions, cross-functional initiatives, required skills, and more
- Visibility into the community-assessed value of informal contributions
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Design performance processes to take into account the full picture of employee performance |
- Find and reward the most valuable informal contributors
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Groom the right future leaders and valuable professionals |
- Unified user profile that incorporates information captured from formal and informal people processes
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Validate expertise |
- Tap into the information that’s already available through competency frameworks and certification programs
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Drive higher productivity |
- Leverage all of the rich information available about your people: skills, job experience, education, and interests
- Robust search capabilities, aggregating formal and informal knowledge assets and experts
- Embedded real-time collaboration, including presence and Web conferencing
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Make Employee Onboarding Strategic
Enterprise social networking provides a great way to engage workers in the connected corporate community from their first day on the job.
Saba Social not only gives employees instant access to valuable sources of knowledge that will make them successful, but it also enables them to build strong networks of trusted advisors who will give them the informal guidance they need to become star performers.
Benefit |
Features |
Attract and retain the best talent |
- Create the connected corporate community in which people form connections to trusted advisors throughout the enterprise
- Comprehensive set of social software tools to help people find the answers they need: blogs, wikis, discussion boards, social network management
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Accelerate productivity by giving your people instant access to everything and everyone they have available to make them successful |
- Robust search capabilities, aggregating formal and informal knowledge assets and experts
- Embedded real-time collaboration, including presence and Web conferencing
- Communities of practice automatically created around job functions, cross-functional initiatives, required skills, and more
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Empower your new hires to build strong networks of trusted advisors who will turn them into star performers |
- Rich people profiles that include skills, job experience, education, and interests
- Tap into the information that’s already available through competency frameworks and certification programs
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Reduce turnover by engaging your workers in the connected corporate community from their first day on the job |
- Recommend expertise to new employees based on their roles, locations, and more
- Easy-to-use tools for contributing their own knowledge
- Rankings, ratings, and tagging
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Expand Customer Education Initiatives to Become Customer Learning Communities
The U.S. Department of Labor estimates that 70 percent of learning occurs through informal interactions. Customers can and do learn from each other, and by facilitating these interactions you create stronger customer relationships.
Saba Social enables you to build customer learning communities — places where customers can go to get their questions answered, and where they have all of the tools they need to learn and collaborate in one place.
Benefit |
Features |
| Build customer loyalty by fostering a connected corporate community where customers are empowered to learn from each other |
- Rich people profiles that facilitate meaningful interactions among customers
- Form connections to trusted advisors throughout the extended enterprise
- Comprehensive set of social software tools: blogs, wikis, discussion boards, social network management
- Embedded real-time collaboration, including presence and Web conferencing
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Make customer education more effective by making formal and informal learning assets available in one place |
- Robust search capabilities, aggregating formal and informal knowledge assets and experts
- Communities of practice automatically created around courses, competencies, certifications, and more
- Easy-to-use tools for knowledge contribution, by you or your customers
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| Get more value from customer certification programs by leveraging certifications to validate experts |
- Unified user profile that incorporates information captured from job roles, certification programs, competency frameworks, and more
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Improve return on investment by letting your customers tell you what learning is most relevant and most effective |
- Ratings, rankings, tagging, and flagging
- Visibility into the community-assessed value of all learning assets
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Enterprise Social Networking
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Learn how to increase your employee's productivity in a Web 2.0 world. |
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Saba Web 2.0 Glossary
Learn about common Web 2.0 terms and what they may mean to you.
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