Redwood Shores, Calif.—November18, 2009—Saba (NASDAQ: SABA), the premier people management software and services provider, today announced that they have been named a "Customer Satisfaction Leader" in Bersin & Associates' latest study, Talent Management Systems Customer Satisfaction 2010. Saba was recognized as a leader for "total product satisfaction", "total service satisfaction" and “total business partnership” in the global enterprise category.

“Saba’s base of leading global enterprise customers demands highly advanced functionality across the talent management solutions spectrum,” said Josh Bersin, president, Bersin & Associates. “Our customer satisfaction survey results demonstrate that Saba’s product capabilities, backed by comprehensive service and support, are meeting the exacting needs of demanding global organizations with more mature talent management strategies.”

Saba’s market leadership is a reflection of our dedication to accountable partnering with our customers across products, services, and support to ensure their ongoing success,” said Andrew Salzman, chief marketing officer, Saba. "We're pleased to be recognized by Bersin & Associates for our customer satisfaction leadership."

Bersin & Associates defines "leaders in total product satisfaction" as the top solution providers in four categories: functionality, performance, usability and configurability. "Leaders in total service satisfaction" were identified as top solution providers in three service categories: process to respond to issues, time to respond and quality of service response. “Leaders in Total Business Partnership” are the top solution providers in the three business partnership categories: understands business needs, promotes best practices and provides a method for direct input to product support. The research was based on surveys from approximately 500 organizations and interviews with more than 50 buyers and owners of talent management systems.

About Bersin & Associates
Bersin & Associates is the only research and advisory firm focused solely on research in enterprise learning and talent management. The company’s WhatWorks® research and research-based services are designed to deliver actionable and practical guidance and to improve operational effectiveness and business impact.
Bersin & Associates research members gain access to a comprehensive library of best practices, case studies, benchmarks, and in-depth market analyses designed to assist professionals in making fast and confident decisions. Research areas include planning and strategy, learning programs and delivery, talent management, technology and infrastructure, and measurement and analytics. Member benefits include strategic advisory services, briefings, forums, analyst interaction, and workshops.

About Saba
Founded in 1997, Saba (NASDAQ: SABA) is the premier global provider of people management and collaboration software and services. Saba’s solutions are used by more than 1,300 organizations and over 17 million end users worldwide. Saba’s solutions drive dramatic improvements in revenue, productivity, risk mitigation, and cost reduction by developing, aligning, engaging, mobilizing, and fostering real time collaboration across employees, partners, and customers.

Saba product offerings are available both on-premise and OnDemand (www.saba.com/products). To ensure long-term customer success, Saba's global services capabilities and partnerships provide strategic consulting, comprehensive implementation services, and ongoing worldwide support.

Saba customers include Alcatel-Lucent; Bank of Tokyo-Mitsubishi UFJ; BMW; Caterpillar; CEMEX; Daimler; Dell; Deloitte Touche Tohmatsu; HP Enterprise Services; EMC Corporation; Insurance Australia Group; Kaiser Permanente; Lockheed Martin; Medtronic; National Australia Bank; Novartis; Petrobras; Procter & Gamble; Renault; Royal Bank of Scotland; Scotiabank; Singapore Ministry of Finance; Sprint; Standard Chartered Bank; Stanford University; Swedbank; Tata Consultancy Services; Wyndham International; Weyerhaeuser; Underwriters Laboratories; and the U.S. Army, U.S. Department of Health & Human Services, U.S. Department of Treasury/Internal Revenue Service, and U.S. Navy.

Headquartered in Redwood Shores, California, Saba has offices on five continents. For more information, please visit www.saba.com or call +1-877-SABA-101 or +1-650-779-2791.

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SABA, the Saba logo, Saba Centra and the marks relating to Saba products and services referenced herein are either trademarks or registered trademarks of Saba Software, Inc. or its affiliates. All other trademarks are the property of their respective owners