Support Offerings

Saba Customer Support has one goal in mind: Your Success. Our team will help you each step of the way through a fast and effective deployment. We're also here to quickly resolve any issues that may arise after your solution roll out. We understand that each customer has unique needs so we provide a variety of services to meet your requirements and ensure a great return of your investment in Saba solutions.

Standard Support Services are included with your subscription.

Saba Support Offerings Team

Saba Standard Support Services

Adoption Accelerator Adoption Accelerator. As a Saba customer, you will be assigned an Adoption Accelerator as your single point of contact for the critical solution planning and roll out phases. Your Accelerator will work closely with you to design and implement a deployment plan that meets your objectives on your schedule.
Support Portal Saba Support Portal. The Saba Support Portal is the place to get quick answers to pressing problems - search our Product Documentation and Knowledge Base articles. Here you can also watch training videos and log support tickets.
Customer Community Saba Online Community. Join one of largest communities of Learning and HR Professionals, where you can connect with your peers and the Saba team to discuss best practices, industry trends, and product direction.
Online Events Saba Online Events. Keep abreast of trends and innovations with Saba and industry thought leaders.
24x7 Support 24 x 7 Phone and web support. Sometimes talking through a problem is the most efficient way to resolve an issue, so give us a call, day or night. Our experts are here to help

Saba Value Add Support Services

While Saba Standard Support meets the needs of the vast majority of our customers, we also offer a variety of enhanced support options through our optimization services to simplify your day-to-day activities, make your team more productive and address the operational challenges of mission-critical people processes.

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